What is Simla?
Simla.com is a multi-agent platform tailored for sales and customer service across WhatsApp, Facebook, and Instagram. It centralizes dialogs from various channels into one window, ensuring no message or chat is overlooked. Sales agents can collaborate seamlessly worldwide. It also offers integration capabilities, enabling seamless connectivity with other tools and systems. Key features include chatbot deployment, automated replies, dialog allocation rules, task assignment, notifications, employee performance control, and customer database management for improved service and sales.