Уникальное многоканальное программное обеспечение для обслуживания клиентов и мониторинга
HugMe is a management platform, a help CRM for companies that have a very high volume of complaints on the Reclame Aqui portal. The tool is aimed at multichannel service and monitoring of customer complaints or public opinions. The tool is integrated and allows you to serve people on the main social networks, in your Fale Conosco, in Reclame AQUI, Youtube, etc. The private messages available on the Reclame Aqui portal facilitate the means of communication between company and consumer and eliminate the need to use other channels to resolve consumer complaints.